Staff

The staff of Hillcrest Orthodontics, P.C. has been serving the residents of Mobile and Brewton since 1959.

Administrative Staff

Terry Goff
Office Supervisor and Treatment Coordinator

Terry joined our practice in October, 1995.  She is our Office Supervisor and has the pleasure of being one of our Treatment Coordinators.  Among Terry’s accomplishments are several certifications through Progressive Concepts (Charlene White, Inc.) and Dale Carnegie (as student and instructor’s assistant) as well as being certified in CPR and Radiation Safety.

Outside the office, Terry is known as Rev. Terry Goff.  She was ordained a Vocational Deacon in the Episcopal Diocese of the Central Gulf Coast in February, 2014.  She currently serves the community of Trinity Episcopal Church in Mobile.

Terry enjoys her family.  She and John have been married since March, 1979.  They have three wonderful children, a great son-in-law and two absolutely beautiful grandchildren who call her—Darling!

Suzanne Elmes
Appointment Coordinator and Treatment Coordinator

Suzanne has been with our practice since June, 2000.  She is an Appointment Coordinator and Treatment Coordinator.  She has completed Charlene White’s New Patient Coordinator Certification Course, Dale Carnegie training, and several Excel courses.  Suzanne is fluent in American Sign Language and assists our patients from the deaf community.  Suzanne is also certified in CPR and Radiation Safety.

She has been married to Nick since 1974 and they have two wonderful sons, two fabulous daughter-in-laws and four beautiful grandchildren!  Her interests include reading, walking, gardening and traveling.

Kathe Gieseler
Financial Coordinator

Kathe joined our practice in late summer of 2005 as Financial Coordinator, responsible for insurance verification and claims filing, and patient accounts.  Kathe brings over 30 years of accounting and bookkeeping experience to our practice.  She completed Trapezio Knowledge and Training Solutions’ courses for certification in Financial Coordinator and QuickBooks—Ortho.  Kathe is a 2014 Graduate of Dale Carnegie.  She is also certified in CPR and trained in Radiation Safety.

In addition, Kathe is an active member of St. John’s Episcopal Church, located at 1707 Government Street, serving on several committees and participating in the choir.  She completed Sewanee’s four year Education for Ministry Program.  Her many hobbies include:  baking, crocheting, reading, crossword puzzles, fishing and kite-flying.


Clinical Staff


Our Staff is AOAC Team Certified
It is our commitment to provide the most advanced and modern orthodontic care available.
The AOAC Team Certification is proof of that unwavering commitment to our team, patients
and the community we proudly serve.


Michelle Jay
Orthodontic Assistant

Michelle joined our practice in July 2012.  She holds a Level II Orthodontic Assistant Certification through the Trapezio Academy of Orthodontic Assisting.  Michelle is also certified in CPR and Radiation Safety.

Michelle and her husband, Nicholas, enjoy spending weekends attending vintage car shows, camping and kayaking.  She also finds time for reading and cooking delicious treats.  Michelle and “Nick” share their life with their sweet son, Nathan. She always has a picture of Nathan available to share—just for the asking.

Lacey Darnell
Orthodontic Assistant

Lacey joined our practice in January 2013.  She came into the wonderful world of Orthodontics in August of 2001.  She holds a Level II Orthodontic Assistant Certification through the Trapezio Academy of Orthodontic Assisting.  Lacey is also certified in CPR and Radiation Safety.  With her years of experience, Lacey still loves to learn new techniques and always tries to find something fun in everything she does.  Being an Orthodontic Assistant is very satisfying and rewarding to her as she helps patients realize their dreams of a beautiful new smile and renewed confidence in themselves.  

Lacey is married to her best friend, Lee.  They have three beautiful children, Easton, Brady and Olivia.  She enjoys the beach, spending time with her family and the smell of fresh baked chocolate chip cookies!  A quote she would like to share with you: “You have brains in your head. You have feet in your shoes. You can steer yourself, in any direction you choose”, Dr. Seuss.


Caitlin Roberts
Lab Technician

Caitlin joined our practice in March 2013.  She holds a Level II Orthodontic Assistant Certification through the Trapezio Academy of Orthodontic Assisting.  Caitlin is also certified in CPR and Radiation Safety.  Caitlin is responsible for taking the orthodontic records, models and X-rays Dr. Salter uses to plan our patients’ treatment.

Caitlin and her husband, Dale, share their home with two rescue dogs, Mollie and Jude.  Caitlin loves to bake, as well as playing disk golf, going to the beach, playing with the dogs, or just being out in the sun. She is also a very fond of spending time with her two nieces, Anna and Elizabeth, and her two nephews, Justin and Nathan.

When Caitlin was in high school Dr. Salter was her orthodontist, so she understands what it is like to have braces and orthodontic treatment.  She understands what you are going through, ask her anything!


Caitlin Austin
Orthodontic Assistant

Caitlin joined our practice in June 2014.  She holds a Level II Orthodontic Assistant Certification through the Trapezio Academy of Orthodontic Assisting.  Caitlin is also certified in CPR and Radiation Safety.  Caitlin joined our practice after graduating “First in Class” from the Taylor Dental Assisting School in Pascagoula, Mississippi with a Certificate in Dental Assisting.

Caitlin enjoys educating her patients on proper hygiene techniques to aid in their dental health so they will finish their orthodontic treatment with a healthy, beautiful smile.  She takes her responsibility as an Orthodontic Assistant very seriously and strives to make sure her patients have the best experience possible under her care.  You will always be greeted with a smile when Caitlin welcomes you into the clinic.

Caitlin and her husband, Josh, have two beautiful daughters, Joselyn and Olivia.  They are an outdoor family.  They enjoy hunting, fishing and swimming at their favorite sandbar on the Escatawpa River.  They are also a devout family and are very involved in their church, Ridglea Heights Baptist Church.