Our Staff

The staff of Hillcrest Orthodontics, PC has been serving the residents of Mobile and Brewton since 1959.

Administrative Staff


Terry Goff


Office Supervisor and Treatment Coordinator

Terry joined our practice in October 1995. She is our Office Supervisor and has the pleasure of being one of our Treatment Coordinators. Among Terry’s accomplishments are several certifications through Progressive Concepts (Charlene White, Inc.) and Dale Carnegie as well as being certified in CPR and Radiation Safety.

Outside the office, Terry is known as Rev. Terry Goff. She is an ordained Vocational Deacon in the Episcopal Diocese of the Central Gulf Coast. She currently serves the community of Trinity Episcopal Church in Mobile.

Terry enjoys her spending time with her family. She and John have been married since March 1979. They have three wonderful children, a great son-in-law and two absolutely beautiful grandchildren who call her “Darling!”

Suzanne Elmes


Appointment Coordinator and Treatment Coordinator

Suzanne has been with our practice since June 2000. She is an Appointment Coordinator and Treatment Coordinator. She has completed Charlene White’s New Patient Coordinator Certification Course, Dale Carnegie training, and several Excel courses. Suzanne is fluent in American Sign Language and assists our patients from the deaf community. Suzanne is also certified in CPR and Radiation Safety.

She has been married to Nick since 1974, and they have two wonderful sons, two fabulous daughters-in-law and five beautiful grandchildren! Her interests include reading, walking, gardening and traveling.

Kathe Gieseler


Financial Coordinator

Kathe joined our practice in late summer of 2005 as Financial Coordinator, responsible for insurance verification and claims filing, and patient accounts. Kathe brings over 30 years of accounting and bookkeeping experience to our practice. She completed Trapezio Knowledge and Training Solutions’ courses for certification in Financial Coordinator and QuickBooks-Ortho. Kathe is a 2014 graduate of Dale Carnegie. She is also certified in CPR and trained in Radiation Safety.

In addition, Kathe is an active member of St. John’s Episcopal Church, located at 1707 Government Street, serving on several committees and participating in the choir. She completed Sewanee’s four-year Education for Ministry Program. Her many hobbies include baking, crocheting, reading, crossword puzzles, fishing and kite-flying.

Clinical Staff


Our Staff is AOAC Team Certified

It is our commitment to provide the most advanced and modern orthodontic care available. The AOAC Team Certification is proof of that unwavering commitment to our team, patients and the community we proudly serve.

Michelle Jay


Orthodontic Assistant

Michelle joined our practice in July 2012. She holds a Level II Orthodontic Assistant Certification through the Trapezio Academy of Orthodontic Assisting. Michelle is also certified in CPR and Radiation Safety.

Michelle and her husband, Nicholas, enjoy spending weekends attending vintage car shows, camping and kayaking. She also finds time for reading and cooking delicious treats. Michelle and “Nick” share their life with their sweet son, Nathan. She always has a picture of Nathan available to share—just for the asking.

Caitlin Austin


Orthodontic Assistant

Caitlin joined our practice in June 2014. She holds a Level II Orthodontic Assistant Certification through the Trapezio Academy of Orthodontic Assisting. Caitlin is also certified in CPR and Radiation Safety. Caitlin joined our practice after graduating “First in Class” from the Taylor Dental Assisting School in Pascagoula, Mississippi with a Certificate in Dental Assisting.

Caitlin enjoys educating her patients on proper hygiene techniques to aid in their dental health so they will finish their orthodontic treatment with a healthy, beautiful smile. She takes her responsibility as an Orthodontic Assistant very seriously and strives to make sure her patients have the best experience possible under her care. You will always be greeted with a smile when Caitlin welcomes you into the clinic.

Caitlin has two beautiful daughters, Joselyn and Olivia. They are an outdoor family. They enjoy hunting, fishing and swimming at their favorite sandbar on the Escatawpa River. They are a devout family and are very involved in their church, Ridglea Heights Baptist Church.

Kayla Rummel


Orthodontic Assistant

Kayla Rummel joined our team in May 2018 after moving to Mobile from Virginia Beach, Virginia. She is a graduate of the Dental Careers Foundation of Virginia Beach, Virginia and has seven years experience in both the dental and orthodontic field. She holds a certificate in Dental Assisting, CPR, and Radiation Safety.

Kayla is enjoying her new home in West Mobile that she shares with her cousin, Kelsey and their three dogs, Ryelee, Tuna and Geri. Her weekends and spare time is devoted to long walks to the park with the dogs, hiking, working out and going to the beach.

Hillcrest Orthodontics, PC

  • Mobile Office - 1605 Hillcrest Rd., Mobile, AL 36695 Phone: 251-634-0242
  • Brewton Office - 422 Douglas Ave., Brewton, AL 36426 Phone: 251-634-0242

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